Who we are
Our Ombudsman
Read about Jane Pires, Queensland's current Energy and Water Ombudsman.
Advisory Council
The roles and responsibilities of the EWOQ Advisory Council, including current members.
Our leadership & teams
Our corporate governance framework, leadership and teams.
Our principles & history
Our vision, mission, values and commitments that support how we operate, and how we've evolved since 2007.
Our relationships
How we work with other organisations to assist Queenslanders, including memorandums of understanding.
Laws & codes
A list of the energy and water laws and codes that support our operations.
Corporate documents
The publications that support EWOQ's operations, including our policies, procedures, frameworks and plans.
Make a complaint
Read our complaints process, the types of complaints we help with and how to submit a complaint.
Contact us
Find out how to contact the Energy and Water Ombudsman Queensland.